Cloud Hotel & Suites
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Nairobi
Cloud Hotel & Suites
Diamond Plaza, Nairobi, 00100, Kenya
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With a stay at Cloud Hotel & Suites in Nairobi (Parklands), you'll be within a 15-minute drive of Nairobi National Park and United Nations Office at Nairobi. This hotel is 7.7 mi (12.4 km) from Thika Road Mall and 0.1 mi (0.1 km) from Diamond Plaza II.Show More
We Price Match
Last booked 14 hrs ago
Highlights
Airport drop-off available
Delicious breakfast
Lots to doAmenities
Indoor swimming pool
Sauna
Fitness Room
Business Center
Spa
Airport drop-off
Meeting Room
Restaurant
All Amenities
Property Description
With a stay at Cloud Hotel & Suites in Nairobi (Parklands), you'll be within a 15-minute drive of Nairobi National Park and United Nations Office at Nairobi. This hotel is 7.7 mi (12.4 km) from Thika Road Mall and 0.1 mi (0.1 km) from Diamond Plaza II.
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3.5/5
Cleanliness3.4
Amenities3.5
Location3.4
Service3.5
All 37 Reviews
Surroundings
Airport: Wilson Airport
(9.0 km)
Airport: Jomo Kenyatta International Airport
(20.5 km)
Train: Nairobi Railway Station
(6.4 km)
Landmarks: Sai Baba Temple
(500m)
Landmarks: Parklands Mosque مسجد
(820m)
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Rooms
Guest Reviews
Services & Amenities
Policies
8
Executive Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
10
Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Check Availability
1
Standard Single Room
Has window
Free Wi-Fi
Non-smoking
Daily Housekeeping
In-room Wi-Fi
Check Availability
4
Standard Double Room
2 Single bed or 1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Wardrobe
Check Availability
Guest Reviews
3.5/5
37 reviews
Verified Reviews- Cleanliness3.4
- Amenities3.5
- Location3.4
- Service3.5
Average for similar properties in Nairobi
AI Summary
Conveniently situated near amenities and business hubs in Nairobi, this hotel provides a tasty breakfast and amenities like a heated pool, spa, and gym. However, some guests find the breakfast lacking variety.
BAHATI HERI
October 3, 2024
Nice place for solo trip …
Everything is nearby
Buduanyouyongdeyu
September 27, 2024
The hotel is upstairs in a shopping mall where Indians gather. The downstairs is very noisy, but the room is very clean.
Original TextTranslation provided by Google
KOJI.O
March 10, 2025
There is a supermarket on the B1F, so it's very convenient. There is also a *** so you can kill time.
The room is clean and not bad. I think it's great value for money.
Original TextTranslation provided by Google
Jkc888
May 3, 2022
Not bad in Africa
Original TextTranslation provided by Google
Guest User
February 29, 2024
This hotel is based in Diamond plaza in parklands. Very close to all major business offices in Nairobi. Hotel staff is friendly. They have one of the best pools, hotel gyms and restaurants amongst Nairobi hotels. Price is also nominal. Food Quality and taste is great, you do not need to go to another restaurant for food!
Guest User
April 2, 2023
I stayed at Cloud Hotel in Nairobi, and unfortunately, my experience was far from satisfactory. My room had a number of issues, including a broken bathroom lock which left me locked inside, and a leaking kettle. To make matters worse, the cleaners repeatedly left my door open, which made me feel unsafe and vulnerable. To top it all off, the food served at the hotel was simply horrid - I was extremely disappointed with the quality and taste. Overall, I cannot recommend this hotel to anyone looking for a comfortable and enjoyable stay. The issues with the bathroom lock and leaking kettle were particularly concerning, and the poor quality of the food was a major letdown. The fact that the cleaners kept leaving my door open also made me feel very uncomfortable and unsafe. I would advise anyone considering this hotel to think twice before making a booking.
Guest User
October 19, 2022
Every weekend the hotel had big wedding parties that played loud music until late night. I was also very unfortunate and was given a room next door to where wedding guests came to freshen up. On my very last night the wedding guests broke out into a huge fight right outside my room at 2am. I was very frightened as they were shouting, fighting and screaming. Not pleasant at all. My bed was not cleaned properly and felt itchy every night. I was here for work and needed a good night sleep to attend meetings until late night so this was an awful choice.
Guest User
September 23, 2022
Really great value hotel. Decent rooms with most amenities plus there is a gym and pool. Breakfast is very tasty with some variety,not super but very decent. Location is awesome gets your everywhere at a decent price. Access to printing and foreign exchange facilities in the first floor. Suitable for long stay
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Sauna
Fitness Room
Business Center
Spa
Additional charge
Airport drop-off
Additional charge
Meeting Room
Additional charge
Restaurant
Bar
Airport pick-up
Additional charge
Wi-Fi in Public Areas
Free
Private parking
Additional charge
Children's Playground
Wake-Up Call
Golf Course
Off-site
Nightclub
Car Rental
Casino
Multi-Function Room
Luggage Storage
24-Hour Front Desk
Currency Exchange
Indoor swimming pool
Fitness Room
Spa
Restaurant
Bar
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Heated pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$9.00 (approx. £6.74) Daily. Reservation not needed.
Private parking
Additional charge
Transportation
Airport drop-off
Additional charge
Shuttle Bus Service
Additional charge
Airport pick-up
Additional charge
Car Rental
Business Services
Business Center
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Front Desk Services
Front Desk Safe
Concierge Service
Wake-Up Call
VIP Check-In Service
Tour/Ticket Service
Lockers Available
Express Check-In and Check-Out
Luggage Storage
Currency Exchange
24-Hour Front Desk
Languages Spoken
English
Food & Drink
Room Service
Bar
Kiosk/ Convenience Store
Snack Bar
Public Areas
ATM
Barbecue
Additional charge
Smoking Area
Elevator
Health & Wellness
Sauna
Fitness Room
Spa
Additional charge
Golf Course
Off-site
Hairdressing and Beauty Center
Beauty and Makeup
Activities
Nightclub
Eco Tours
Off-site
Casino
Cleaning Services
Dry Cleaning
Additional charge
Laundry Service (On-Site)
Additional charge
Clothes Dryer
Ironing Service
Additional charge
Clothes Steamer
Facilities for Children
Children's Playground
Children's Meals Available
Accessibility
Accessible Rooms Available
Safety & Security
First Aid Services
Security Alarm
CCTV In Public Areas
Security Personnel
Fire Extinguisher
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: 08:00–11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:US$9.00 (approx. £6.74) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Opened: 2013
- Number of Rooms: 28
With a stay at Cloud Hotel & Suites in Nairobi (Parklands), you'll be within a 15-minute drive of Nairobi National Park and United Nations Office at Nairobi. This hotel is 7.7 mi (12.4 km) from Thika Road Mall and 0.1 mi (0.1 km) from Diamond Plaza II.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at the hotel's restaurant, where you can take in the pool view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 39 air-conditioned rooms featuring refrigerators and LCD televisions. Wired and wireless internet access is complimentary, while iPod docking stations and satellite programming provide entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at the hotel's restaurant, where you can take in the pool view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 39 air-conditioned rooms featuring refrigerators and LCD televisions. Wired and wireless internet access is complimentary, while iPod docking stations and satellite programming provide entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.